Section 1: Types of Information Collected
In order to better provide you with our services, we collect two types of information about our users: personally identifiable information and non-personally identifiable information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using the Website.
1.1 Non-Personally Identifiable Information
As part of enhancing your unique experience when visiting our Website, the Company gathers statistical information during each of your visits to the Website, most often relating to Website navigational information. However, such collection of data is not limited to navigational information. In the process of gathering this information, non-personally identifiable information (e.g., domain type, browser version, service provider and IP address and the like) may be collected. This information allows the Company to understand the use of our Website by visitors, including sections and pages of most interest to our visitors, as well as the date and time a visitor accesses our Website. This information also assists the Company in monitoring the technical performance of the Website. In sum, this information is used by the Company to better understand a visitors’ Website experience and improve upon that experience by providing additional features, services, and products or enhancements to existing features, services, and products. We may provide this non-personally identifiable information to third parties for statistical analysis. The information we provide to these third-parties for analysis never contains personally identifiable information.
1.2 Personally Identifiable Information
The Website may request you provide personally identifiable information when you establish or update a Website account. An account is only necessary for you to purchase items from the Website. Visitors are free to browse the website without creating an account.
The Company may collect and store your personally identifiable information for the purpose of responding to questions and to process, fill, and ship orders or requests. The Company may use this information to provide products that you purchase and to inform you of additional goods and services about which you might be interested based on your prior browsing or purchasing history. The Company may also use this information to customize your experience when you visit the Website. Personally identifiable information is only collected from users who establish an account with the Website.
The Company may also retain transaction information, such as information about your purchases with us, as well as information about our communications with you. Examples include your account history, requests for information, and our responses. Such information may be used by the Website to advise you, including by email, of products and/or services that may be of interest to you based on your preferences. These products and/or services are offered by the Website and not by any third-party. You may “opt-out” of these offers and email marketing by notifying the Website that you do not wish to receive such advisements or by clicking the Unsubscribe link from within the email.
For product orders and purchases, the Company may request additional information to assist in processing and shipping your order. The Company will take every reasonable step to minimize the need for such additional information.
Section 2: Collection Methods and Use of Information
The Company uses the personally identifiable information collected from you to deliver products that you have ordered, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, to prevent fraud, and to deliver information about our products or Website (such information about additional products and/or services you may be interested in is delivered to you only upon your decision to “opt-in” to the delivery of such information).
Information you provide to us will be transmitted to and stored in information technology facilities and databases maintained in the United States of America. By submitting information to us, including non-public personal information, you consent to the transmission of your information to and the storage of that information in the United States. The data is transmitted in secure and encrypted form which complies with industry standards. The data is stored in encrypted form by our data warehouse providers. There is always some risk when transmitting and storing personally identifiable information over the internet. We will take reasonable steps to ensure the safety and confidentiality of your personally identifiable information.
The Company will not sell, rent or otherwise provide your personally identifiable information collected during your use of the Website. The Company may transfer your personally identifiable information in the event that we are purchased by another individual or company, are merged with another company, or we transfer ownership of all or a significant part of our stock, assets, or business to another individual or company. In the event of such transfer, your personally identifiable information will only be provided to the company or entity which purchases or obtains a controlling interest in the Website.
The Company may rely upon third parties for important elements of our operations, particularly with respect to data processing and storage, so we may provide your nonpublic personally identifiable information, including, but not limited to, your name, address, and account information to these third parties so that they may assist in fulfilling your order or request placed on the Website. We may also provide such information to third parties that assist us with the marketing of our products. We will take reasonable steps to protect your information in these circumstances.
The Company may also share the information we collect about you with third parties, including credit card issuers and processors, banks, and other financial institutions and government agencies, if required to do so by law, to prevent fraud or in the course of our regular business operations. Particularly with respect to law enforcement and judicial agencies, if we receive a lawful order from such agencies ordering us to provide such information to them, we will comply with the order and provide the information.
The Company may also use or disclose information to resolve disputes, investigate problems, prevent fraud, and/or enforce our Terms of Sale and Use or purchase agreements. At times, we may review the status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.
Section 3: Cookies
Section 4: Log Files
We, like most other websites, log each visit to our Website. These visits are captured in log files. These log files contain entries with information such as, but not limited to, the type of browser you use, the IP address used to visit the Website, and the date and time of your visit. We also collect data related to any other website which referred you to our Website, such as a search engine result. This referral data may include the URL of the website which referred you and a unique session identifier. We use this data to maintain the overall health of our Website, as well as for security, audit, and quality improvement of the content and features of our Website. You may browse our website anonymously using anonymous means available in most popular web browsers.
Section 5: Privacy Of Children On Our Website
This website may be legally accessed by adults only. PERSONS UNDER THE AGE OF 18 SHALL NOT ACCESS OR USE THE WEBSITE.
In compliance with the laws of the United States and other countries, neither the Company nor the Website knowingly or intentionally collects or maintains information provided by individuals under the age of 18. If an individual under the age of 18 has provided us with personally identifiable information, the parent, guardian or any person with such knowledge should immediately notify us at email@example.com. The Company will immediately remove all personally identifiable information of any person under the age of 18 when it becomes aware of such information from any source.
Section 6: California Online Privacy Protection Act
We observe the California Online Privacy Protection Act and we agree to the following:
- Users can visit our site anonymously.
- Users can change their personal information settings by logging into their account.
- We do not track signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
Section 7: GDPR
The Website complies with all components of the General Data Protection Regulation (“GDPR”). Personally identifiable information is never shared publicly with third parties. Personally identifiable information is only processed under one of the lawful bases of the GDPR. These lawful bases include:
- For the legitimate interests of a data controller or a third party, unless these interests are overridden by the Charter of Fundamental Rights (especially in the case of children).
- To perform a task in the public interest or in official authority.
- To comply with a data controller's legal obligations.
- To fulfill contractual obligations with a data subject.
- To perform tasks at the request of a data subject who is in the process of entering into a contract with a data controller.
- To protect the vital interests of a data subject or another person.
Section 8: Links to Other Websites and Services
The Website may contain links to other sites which are not operated by the Website or the Company (the “Linked Sites”). Neither the Company nor the Website has any control over the Linked Sites and are not responsible for the privacy practices or the content of the Linked Sites. We encourage you to review the separate privacy policies of each Linked Site you visit. Should you have any concerns about the privacy practices of any Linked Site, please contact us at firstname.lastname@example.org so that we may review the information and make an informed decision as to our continued linking to the Linked Site.
Section 9: Security
The Website takes the following types of security measures to protect the information you provide to us: (a) use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication, encryption and limitations of administrative access to our systems. In addition, it is our policy not to accept credit card information via email. All credit card information is transferred in encrypted format by our credit card processor. The Website does not have access to your credit card information entered on the Website when you place an order. We encourage you to never send credit card information by email or to websites that you are not familiar with their privacy practices.
We have designed the Website to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari.
While we implement the above security measures on this Website, you should be aware that total security is not always possible. No data transmission over the internet or any wireless network can be guaranteed to be 100% secure. While we try to protect your personal information through reasonable industry practices, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. As a result, you acknowledge that (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
Section 10: Questions and Concerns
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